FAQs

For a better doctor/ patient relationship, accessible care, convenience and a stress-free way to get and stay healthy.

Solstice Health & Wellness offers an affordable monthly membership plan which covers all or most of your essential healthcare services. A concierge style level of service without the high price tag to make care affordable for people of all incomes, with or without insurance. 

Our statements may be submitted for full or partial reimbursement if allowable by your health insurance plan. Please contact your health insurance provider directly to verify amount covered, deductible and co-payments for out-of-network providers by asking the following questions:

• Am I eligible for out-of-network (OON) benefits?
• How much is covered for OON provider
• How much is my deductible and has it been met?
• What is the co-pay amount for OON?
• Are there other out-of-pocket fees I need to be aware of?

Membership offers the most value for your healthcare without the limitations of insurance coverage, co-pays, or hidden fees. The flat monthly fee covers everything that can be done in our office or via telehealth visit including health physicals, acute medical care for sick visits or minor injuries, chronic disease management such as high blood pressure, diabetes, addiction treatment, common office procedures, and care coordination. As a member you have increased access to your care team via phone, text, and email; same day, next-day appointments that start on time; less wait time, and more time with your doctor during unhurried visits; access to wholesale prices on your lab tests.

The membership plan is not insurance and is not a substitute for health insurance. You should still maintain your present health insurance plan or purchase one. The most common and economical approach is a high deductible plan with lower monthly premiums to cover specialized care, emergency room visits, complex procedures, and hospitalization.

Telehealth means communicating with your doctor via a phone call, text, email or even a video visit. Many patients are seeking out this type of care between office visits for convenience.

The direct care model works to keep the costs down for all patients because everyone is paying a monthly fee. This allows the total membership costs to stay relatively low. Some patients may feel that they only need the doctor on a minimal basis but this can change very quickly with a bad bronchitis, new injury or other unexpected medical problem. Life is unpredictable but having a membership plan means that you are covered when you need it. It is also ideal for “healthy” patients because we have more time to devote to prevention and lifestyle issues allowing us to focus on your wellness and longevity.